Privacy Policy
Last updated: November 9, 2026
This policy says what FaxReceipt collects when you send a fax or prepare a form, why, and for how long.
What we collect
- To send a fax: the recipient's number, your document and your email address.
- To prepare an IRS form: your answers, which can include your company's details and tax number, and Social Security numbers. Your signed pages, when you upload them.
- When you pay: Stripe handles your card. We never see the card number, and we keep the payment's record. If you pay with crypto, Orboni runs the payment page and receives your email address and the order; the transfer itself is recorded on its public blockchain.
- When you visit: the usual records of requests, and cookies as our Cookie Policy describes.
We use it to send your fax, prepare your form, email you about them, and answer you when you write to us.
How long we keep it
- Documents and signed pages: deleted 7 days after the fax ends, or 48 hours after upload if the fax was never paid for (7 days while a payment is still being confirmed). They are never given a public address, and the status page never shows them.
- Answers to a form that was not paid for: deleted after 48 hours (7 days while a payment is still being confirmed).
- Answers to a paid form: stored encrypted, and deleted 30 days after the form was faxed or mailed, or 120 days after payment if it never was. We do not keep the filled form: it is drawn again each time you download it.
- Records of payments and faxes: kept for as long as tax and accounting rules require, without the document or your answers.
Who else handles it
Only those we need for the service: Stripe (card payments), Orboni (crypto payments), Telnyx (sending faxes), Resend (email), DigitalOcean (hosting), Cloudflare (network) and Telegram (alerts to our team about orders and errors, which carry an order's number, amount and email address, never your document or your answers). The fax itself goes to the number you chose.
If you accept analytics cookies, Google (Analytics and Ads) and Microsoft (Clarity) receive records of your visits, as our Cookie Policy describes. They never receive your documents, your answers or tax numbers: session recordings leave out what you type into the fax and form fields, and are never made on a fax's or a filing's page.
We do not sell your personal information.
Medical records
FaxReceipt has no HIPAA business associate agreements in place. If you are bound by HIPAA, please do not use this service for protected health information.
Your choices
You can ask us what we hold about you, ask us to correct it or delete it, or ask us to stop using it for analytics, at the address below. Without an account, we find it by the email address you gave us. We may have to keep payment records.
Fax recipients
If you received an unwanted fax from us, write to the address below with your fax number, and we will stop further faxes to it.
Changes
If we change this policy, the new version is published here with its date.